Can't Empty the Clipboard

Written by Allen Wyatt (last updated May 9, 2026)
This tip applies to Excel 97, 2000, 2002, and 2003


Jerry is trying to cut information from one cell and paste it into another cell. He can cut it just fine, but when he tries to paste it he gets an error message, "Cannot Empty the Clipboard." Jerry wonders what causes this error.

This has been a problem in Excel for some time. (Actually, the problem seems to crop up in several different Office applications, not just Excel.) The solutions for the problem depend upon what is causing the problem and which version of Excel you are using. As an example, here are two different articles at the Microsoft Knowledge Base that address the issue:

http://support.microsoft.com/kb/196620
http://support.microsoft.com/kb/899266

Note that the articles are focused on entirely different versions of Excel and entirely different causes. Unfortunately, Microsoft hasn't seen fit to create a "here's how to fix it" article that addresses the wider range of potential causes. There are, however, resources available on the wider Internet that address the issue. Here's a good one:

http://www.online-tech-tips.com/ms-office-tips/cannont-empty-clipboard/

You can find lots of other such resources by searching for the phrase "cannot empty the keyboard" (make sure you include the quote marks).

The underlying idea for all these potential causes and solutions is that there is some program (whether it be Terminal Services, GetRight, Flashget, RealVNC, or Quickeys) that is interfering with how Excel wants to use the Clipboard. The idea is to figure out which program it is an either stop using the program or implement some sort of workaround that is specific to that program.

ExcelTips is your source for cost-effective Microsoft Excel training. This tip (9809) applies to Microsoft Excel 97, 2000, 2002, and 2003.

Author Bio

Allen Wyatt

With more than 50 non-fiction books and numerous magazine articles to his credit, Allen Wyatt is an internationally recognized author. He is president of Sharon Parq Associates, a computer and publishing services company. ...

MORE FROM ALLEN

Creating a Hanging Indent

One of the more common formatting tasks for paragraphs is to create hanging indents. This tip explains what they are and ...

Discover More

Setting Up Custom AutoFiltering

The filtering capabilities of Excel are very helpful when you are working with large sets of data. You can create a ...

Discover More

Turning Off Paragraph Hyphenation

Need to make sure that a particular paragraph never has any hyphenated words in it? You can make sure that Word won't ...

Discover More

Dive Deep into Macros! Make Excel do things you thought were impossible, discover techniques you won't find anywhere else, and create powerful automated reports. Bill Jelen and Tracy Syrstad help you instantly visualize information to make it actionable. You’ll find step-by-step instructions, real-world case studies, and 50 workbooks packed with examples and solutions. Check out Microsoft Excel 2019 VBA and Macros today!

More ExcelTips (menu)

Getting Rid of Everything Except Numbers

Got some numbers and letters mixed up in the same cell? You may need to get rid of those letters so you are left with ...

Discover More

Turning Off Automatic Capitalization

Type some information into a worksheet, and you may notice that Excel automatically capitalizes some of your information. ...

Discover More

Checking for an Entry in a Cell

You may be looking for a way to have a formula determine if a particular cell has anything in it. Here's how you can find ...

Discover More
Subscribe

FREE SERVICE: Get tips like this every week in ExcelTips, a free productivity newsletter. Enter your address and click "Subscribe."

View most recent newsletter.

Comments

If you would like to add an image to your comment (not an avatar, but an image to help in making the point of your comment), include the characters [{fig}] (all 7 characters, in the sequence shown) in your comment text. You’ll be prompted to upload your image when you submit the comment. Maximum image size is 6Mpixels. Images larger than 600px wide or 1000px tall will be reduced. Up to three images may be included in a comment. All images are subject to review. Commenting privileges may be curtailed if inappropriate images are posted.

What is nine minus 5?

There are currently no comments for this tip. (Be the first to leave your comment—just use the simple form above!)


This Site

Got a version of Excel that uses the menu interface (Excel 97, Excel 2000, Excel 2002, or Excel 2003)? This site is for you! If you use a later version of Excel, visit our ExcelTips site focusing on the ribbon interface.

Newest Tips
Subscribe

FREE SERVICE: Get tips like this every week in ExcelTips, a free productivity newsletter. Enter your address and click "Subscribe."

(Your e-mail address is not shared with anyone, ever.)

View the most recent newsletter.