Please Note: This article is written for users of the following Microsoft Excel versions: 2000, 2002, and 2003. If you are using a later version (Excel 2007 or later), this tip may not work for you. For a version of this tip written specifically for later versions of Excel, click here: Can't Use Hyperlinks.

Can't Use Hyperlinks

by Allen Wyatt
(last updated August 9, 2014)

1

Holly entered a hyperlink into her Excel worksheet tutorial for a computer class. It appears active, but when she clicks on it, a box appears that states the following: "This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator." Problem is, this is Holly's home computer; there is no administrator except her.

There could be a number of different reasons why this is happening. First of all, you should understand that there is an administrator for your home computer—it is you. In fact, most newer computers include two account logins automatically: one for you as administrator and one for you as user.

So the first solution is to log out of your system and then log back in using the administrator account. Then display the Run dialog box and enter GPEDIT.MSC into the dialog box, as the command to run. This displays the Group Policy Editor, where you can examine the policies on your system and figure out which one may be causing your problem.

It is also possible that the problem is related to a conflict between browsers on your system. If you have multiple browsers installed, you may need to force Windows to recognize one of them as the "default" browser. Here's an easy way to do this:

  1. Select Control Panel from the Start menu.
  2. Click Programs.
  3. Click Set Your Default Programs.
  4. In the Programs list, select the browser you want to be your default.
  5. Click Set this Program as Default.
  6. Click OK.

Restart your computer and check to see if the links now work. If they still don't work, you might check out some articles in the Microsoft Knowledge Base. These articles may be particularly helpful:

http://support.microsoft.com/?kbid=325478
http://support.microsoft.com/?kbid=310049
http://support.microsoft.com/?kbid=216583

ExcelTips is your source for cost-effective Microsoft Excel training. This tip (8442) applies to Microsoft Excel 2000, 2002, and 2003. You can find a version of this tip for the ribbon interface of Excel (Excel 2007 and later) here: Can't Use Hyperlinks.

Author Bio

Allen Wyatt

With more than 50 non-fiction books and numerous magazine articles to his credit, Allen Wyatt is an internationally recognized author. He is president of Sharon Parq Associates, a computer and publishing services company. ...

MORE FROM ALLEN

Including a Data Table with Your Chart

Microsoft Graph allows you to display both your chart and data, if desired. All it takes is to make a simple change to a ...

Discover More

Converting From Numbers to Text

If you have a range of numeric values in your worksheet, you may want to change them from numbers to text values. Here's ...

Discover More

Automatically Protecting After Input

Do you want user-entered data to be immediately protected so that it cannot be changed? This can be done relatively ...

Discover More

Create Custom Apps with VBA! Discover how to extend the capabilities of Office 2013 (Word, Excel, PowerPoint, Outlook, and Access) with VBA programming, using it for writing macros, automating Office applications, and creating custom applications. Check out Mastering VBA for Office 2013 today!

More ExcelTips (menu)

Unwanted Hyperlinks

Tired of having Excel convert what you type into active hyperlinks? Here are things you can do to undo Excel's ...

Discover More

Copying a Hyperlink to Lots of Worksheets

Copying information from one place to another in a worksheet is easy. Copying hyperlinks may not seem that easy, but you ...

Discover More

Links to Hyperlinks

Hyperlinks in a worksheet can be helpful or essential, depending on the nature of your data. If you create a link to a ...

Discover More
Subscribe

FREE SERVICE: Get tips like this every week in ExcelTips, a free productivity newsletter. Enter your address and click "Subscribe."

View most recent newsletter.

Comments

If you would like to add an image to your comment (not an avatar, but an image to help in making the point of your comment), include the characters [{fig}] in your comment text. You’ll be prompted to upload your image when you submit the comment. Maximum image size is 6Mpixels. Images larger than 600px wide or 1000px tall will be reduced. Up to three images may be included in a comment. All images are subject to review. Commenting privileges may be curtailed if inappropriate images are posted.

What is four less than 5?

2014-12-16 19:14:49

annas

not help


This Site

Got a version of Excel that uses the menu interface (Excel 97, Excel 2000, Excel 2002, or Excel 2003)? This site is for you! If you use a later version of Excel, visit our ExcelTips site focusing on the ribbon interface.

Newest Tips
Subscribe

FREE SERVICE: Get tips like this every week in ExcelTips, a free productivity newsletter. Enter your address and click "Subscribe."

(Your e-mail address is not shared with anyone, ever.)

View the most recent newsletter.