Please Note: This article is written for users of the following Microsoft Excel versions: 2000, 2002, and 2003. If you are using a later version (Excel 2007 or later), this tip may not work for you. For a version of this tip written specifically for later versions of Excel, click here: Can't Use Hyperlinks.
Holly entered a hyperlink into her Excel worksheet tutorial for a computer class. It appears active, but when she clicks on it, a box appears that states the following: "This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator." Problem is, this is Holly's home computer; there is no administrator except her.
There could be a number of different reasons why this is happening. First of all, you should understand that there is an administrator for your home computer—it is you. In fact, most newer computers include two account logins automatically: one for you as administrator and one for you as user.
So the first solution is to log out of your system and then log back in using the administrator account. Then display the Run dialog box and enter GPEDIT.MSC into the dialog box, as the command to run. This displays the Group Policy Editor, where you can examine the policies on your system and figure out which one may be causing your problem.
It is also possible that the problem is related to a conflict between browsers on your system. If you have multiple browsers installed, you may need to force Windows to recognize one of them as the "default" browser. Here's an easy way to do this:
Restart your computer and check to see if the links now work. If they still don't work, you might check out some articles in the Microsoft Knowledge Base. These articles may be particularly helpful:
http://support.microsoft.com/?kbid=325478 http://support.microsoft.com/?kbid=310049 http://support.microsoft.com/?kbid=216583
ExcelTips is your source for cost-effective Microsoft Excel training. This tip (8442) applies to Microsoft Excel 2000, 2002, and 2003. You can find a version of this tip for the ribbon interface of Excel (Excel 2007 and later) here: Can't Use Hyperlinks.
Program Successfully in Excel! This guide will provide you with all the information you need to automate any task in Excel and save time and effort. Learn how to extend Excel's functionality with VBA to create solutions not possible with the standard features. Includes latest information for Excel 2024 and Microsoft 365. Check out Mastering Excel VBA Programming today!
Does it bother you when you enter a URL and it becomes "active" as soon as you press Enter? Here's how you can turn off ...
Discover MoreExcel allows you to open HTML pages within the program, which is great for some purposes. What if you want to open a ...
Discover MoreInserting a hyperlink into a workbook that is shared with others is not possible in Excel. Here's what you can do about it.
Discover MoreFREE SERVICE: Get tips like this every week in ExcelTips, a free productivity newsletter. Enter your address and click "Subscribe."
There are currently no comments for this tip. (Be the first to leave your comment—just use the simple form above!)
Got a version of Excel that uses the menu interface (Excel 97, Excel 2000, Excel 2002, or Excel 2003)? This site is for you! If you use a later version of Excel, visit our ExcelTips site focusing on the ribbon interface.
FREE SERVICE: Get tips like this every week in ExcelTips, a free productivity newsletter. Enter your address and click "Subscribe."
Copyright © 2025 Sharon Parq Associates, Inc.
Please Note:
This article is written for users of the following Microsoft Excel versions: 2000, 2002, and 2003. If you are using a later version (Excel 2007 or later), this tip may not work for you. For a version of this tip written specifically for later versions of Excel, click here: 
Comments